Registered Customer Representative
at Miami Dade College

  • 40-hour completely online pre-licensing course designed to meet Florida DFS requirements
  • Covers ten comprehensive units from insurance concepts to Florida Statutes
  • 40-hour completely online pre-licensing course designed to meet Florida DFS requirements
  • Covers ten comprehensive units from insurance concepts to Florida Statutes
  • Successful completion leads to a 4-40 RCSR license

Enroll Now

Start your journey to becoming a licensed Registered Customer Representative - enroll today or request more information!

A smiling woman and man sitting at a desk and shaking hands with a representative, with a laptop and documents on the table.

About Registered Customer Representative Designation - INS005FL40 4-40 RCSR


  • Our 40-hour completely online Registered Customer Service Representative pre-licensing course is designed to meet the requirements set forth by the Florida Department of Financial Services. You'll master ten comprehensive units covering everything from insurance concepts and ethics to Florida Statutes.
  • With successful completion of this course, you'll earn your 4-40 RCSR license and be exempt from the state exam. This is your gateway to a rewarding career in customer service and compliance within the insurance industry.
  • Duration: 40 hours
  • Modality: Online, self paced

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Registered Customer Representative Designation


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Frequently Asked Questions (FAQ)


The Registered Customer Representative (RCSR) designation is a 4-40 license issued by the Florida Department of Financial Services. It allows individuals to provide customer service and support within the insurance industry. Our 40-hour pre-licensing course prepares you to earn this designation.

There are no formal prerequisites for this course. However, you must be able to complete the 40-hour online curriculum and pass the course to be exempt from the state exam.

The course includes ten comprehensive units:

  • Unit One: Insurance Concepts and the Insurance Contract
  • Unit Two: Ethics, Office Management, and Customer Relations
  • Unit Three: Personal and Business Automobile Insurance
  • Unit Four: Residential Property Insurance, Personal Article Floaters, Flood Insurance, and Excess Policies
  • Unit Five: Commercial Property Insurance
  • Unit Six: Casualty/Liability Insurance and the Commercial General Policy
  • Unit Seven: Workers Compensation, Crime, and Surety Bonds
  • Unit Eight: Inland and Ocean Marine
  • Unit Nine: Health Insurance and Residual Markets
  • Unit Ten: Florida Statutes

Yes! This course is approved by the Florida Department of Financial Services with approval number 94898. Successful completion exempts you from the state exam.

The course is 40 hours and is delivered in a self-paced online format. You can complete it at your own pace within the enrollment period.

Upon successful completion, you will be exempt from the state exam. You can then apply for your 4-40 RCSR license through the Florida Department of Financial Services. Visit their website for licensing information.

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